At a glance
- Bikes and e-scooters
- Not permitted on G:link trams or buses. Allowed on trains at any time, with conditions
- Folding bikes
- Allowed on any service if the bike fits in a bag no bigger than 90cm x 70cm x 36cm. Kick scooters are allowed on any service
- Wheelchairs and mobility scooters
- Allowed on all G:link trams. Each platform has two boarding assistance points
- Prams
- You may need to fold your pram during the busy morning and afternoon times, or when the driver says there is not enough space
- Pets
- Not permitted on buses, trains and trams. Approved assistance animals travel free
- Official page
- Translink, checked on Monday 19 October 2026
You cannot take a bike or an e-scooter on a G:link tram or a bus on the Gold Coast, according to Translink, but you can take one on a train at any time if you follow its rules. Wheelchairs and mobility scooters are allowed on all G:link trams, and Translink says you may need to fold your pram during the busy morning and afternoon times, or when the driver says there is not enough space.
The rules below come from Translink’s pages on cycling and walking, using public transport and accessibility, checked on Monday 19 October 2026. Services in South East Queensland are cashless, so see our G:link fares guide for how to pay.
What can I take on each type of service?
| Service | Bikes and e-scooters | Wheelchairs and mobility scooters |
|---|---|---|
| G:link tram | Not permitted | Allowed on all trams, with two allocated spaces |
| Bus | Not permitted | Allowed on most buses, with a ramp and allocated space on new buses |
| Train | Allowed at any time, with conditions | Allowed on all Translink train services |
| Railbus (rail replacement) | Not permitted | Not stated on the pages we read |
Translink says bikes and personal mobility devices, including e-scooters, are not permitted on bus or tram services. They are also not permitted on railbuses, which matters when a track closure sends passengers onto buses. Our guides to the Gold Coast line weekend closure and the late night track closures list the railbus dates.
Can I take a bike on a train?
Yes. Translink says you can travel with a bike or a personal e-scooter on trains at any time. When you do, you need to:
- board using the first or last carriage of six-car trains only
- make sure only two people with bikes or e-scooters are in the first or last carriage at any time, or wait for another train
- keep clear of priority seating, aisles and doorways
- stay with your bike or e-scooter at all times
If there is not enough space, you may be asked to catch another service, and Translink asks you to follow the directions of staff.
What about folding bikes and kick scooters?
A folding bike that can be carried in a bag no bigger than 90cm x 70cm x 36cm can travel on any service. Kick scooters can be taken on any service too. On a bus, fold the kick scooter where possible and store it in the luggage rack, without blocking the aisle or doors.
Can I take a pram or stroller on a bus?
Yes, but Translink says you may need to fold the pram and store it in the luggage rack if you are travelling during the busy morning and afternoon times, the driver says there is not enough space, it is not a wheelchair accessible bus, or the wheelchair space is already occupied or needed during the trip. At other times your child can stay seated in the pram.
When you travel with a pram, Translink asks you to park it in the designated wheelchair space with the brake on, make sure your child is secured in the harness and hold on to the pram so it does not tip or slide. Translink staff are not required to help fold and load prams or other large objects.
How do wheelchairs and mobility scooters work on the G:link?
Translink says wheelchairs and mobility scooters can be taken on all G:link tram services. Each tram has an allocated space towards the front and the rear. You wait at the boarding point towards the front of the tram, and the driver arranges the access ramp.
Each G:link platform has two boarding assistance points, aligned with the tram modules that have an allocated space for mobility devices. They are marked bright blue with the universal wheelchair symbol, and all platforms have tactile ground surface indicators for customers with vision impairment. Your device has to meet the Disability Standards for Accessible Public Transport 2002 for size, height, weight and manoeuvrability.
What about buses and trains?
Most buses on the network are accessible, and newer buses have a low floor entry, a ramp and an allocated space for wheelchairs and mobility scooters. Busway stations have lifts, ramps and tactile indicators. Translink recommends contacting its delivery partner before your journey to make sure a space is available.
On trains, wheelchairs and mobility scooters can be taken on all services. The allocated spaces are in the middle carriage, and you wait at the assisted boarding point marked with the white wheelchair symbol on a blue background in the middle of the platform, where staff deploy a ramp. Translink says the level of access varies across the train network, and Queensland Rail lists the facilities at each station.
Can I take a surfboard, luggage or a trolley?
You can take surfboards, golf bags and other large items on services equipped to carry them, though you may be refused travel or directed to off-peak services if the item may inconvenience others or is a safety hazard. Translink says long surfboards cannot be carried on the smaller Surfside buses on the Gold Coast. Luggage and shopping bags are allowed when there is space, and should go on the luggage racks or under your seat.
Can I bring a pet or an assistance animal?
Only approved assistance animals can travel for free on all buses, trains, ferries and trams. The dog has to be accredited under the Guide Hearing and Assistance Dog Act (2009) and identified with a Translink Assistance Animal Pass or an interstate accreditation. Translink says pets are not permitted on any bus, train or tram. Dogs can travel on Brisbane River ferries and CityCats at set times, which does not cover the Gold Coast.
The Hopo ferry on the Broadwater is privately run and has its own rules: its pages say bikes, prams and wheelchairs are allowed, and small pet dogs and cats under 7kg travel with any ticket. See our Hopo ferry guide for the details.
Where can I leave a bike at a station?
Translink says it offers bike racks and facilities for public use at bus stations and park ‘n’ rides, and that Queensland Rail, Brisbane City Council, City of Gold Coast and Sunshine Coast Council offer bicycle storage across the network. For a locker at a train station, contact Queensland Rail. If you ride to a park ‘n’ ride, our guide to Gold Coast park and ride stations lists the stations.
Where can I get more help?
Translink’s accessibility pages cover tickets and concessions, journey planning and current initiatives, and its Disability Action Plan is available in audio, large print, Easy Read, video and Auslan formats. The Queensland Government also offers community transport services to eligible seniors and people with a disability, or their carer, to attend medical appointments and activities. For questions about a service or a stop, call Translink on 13 12 30.
More guides: Gold Coast public transport guide
Sources
- Translink — Cycling and walking (checked 19 October 2026)
- Translink — Using public transport
- Translink — Services, stops and stations (accessibility)
- Hopo — Accessibility
Featured image: Platform 2 at Hope Island railway station (photo: John Robert McPherson / CC0; text added)
OZ Local Updates is an independent local guide and is not affiliated with Translink, Queensland Rail or Hopo. Check Translink’s pages before you travel, as rules can change.