At a glance
- Deadline
- Pay within 28 days of the issue date
- Review
- Ask before you pay and before the due date; the City decides
- How to pay
- Online, BPAY biller code 575324, phone 1300 886 841, mail, or a customer service centre (no cash)
- Instalments
- For fines of $200 or more, with an initial payment of $60 or more
- Court
- Request within 28 days; a magistrate decides
- Official pages
- City of Gold Coast parking fines pages
A City of Gold Coast parking fine must be paid within 28 days of the date it was issued. You can ask the City to review a fine only before you pay it and before the payment due date, so the order matters: if you think the fine was a mistake, ask for the review first and pay afterwards, if the City upholds it.
This guide sums up the City’s parking fine pages as checked on 18 October 2026. It covers how to pay, how to see the photos of your vehicle, how to nominate another driver, how to request a review and when a court hearing is possible. It is not legal advice, and the City says anyone requesting a court hearing must seek their own.
How long do I have to pay?
The City’s Parking fines page says parking and traffic fines must be paid within 28 days from the date they are issued. Fines that are not settled in that time may incur additional charges and be referred to the State Penalties Enforcement Registry (SPER) for further action. Before paying, make sure 3 business days have passed from the issue date shown on your fine.
How can I pay a parking fine?
| Option | What the City says |
|---|---|
| Online | Answer the question about the first two digits of the penalty infringement number (PIN): 10, 11, 12 or 13, or 14, 15 or 16, and choose the matching option. Mastercard and Visa are accepted |
| BPAY | Biller code 575324, with the PIN as the reference number |
| Phone | 1300 886 841 within Australia, or 61 7 5667 5995 from outside Australia, 24 hours a day, 7 days a week, by credit or debit card |
| Cheque, money order or bank draft in Australian dollars, payable to City of Gold Coast, with the detachable deposit slip, to City of Gold Coast, PO Box 5042, Gold Coast Mail Centre QLD 9726 | |
| In person | At a City customer service centre by cheque or credit or debit card. The City does not accept cash at its customer service centres |
Can I pay a parking fine by instalments?
For a parking fine of $200 or more, the City says the owner or nominated driver may be eligible. The application must be in writing, with your current address, phone number, vehicle registration and infringement number. You make an initial payment of $60 or more, in person at a customer service centre, by BPAY or by post, and attach proof of payment. Applications go to parkingappeal@goldcoast.qld.gov.au or to City Parking, PO Box 5042, Gold Coast Mail Centre QLD 9726. If approved, SPER sends you a payment plan, and failing to keep to it means SPER enforcement and possible extra fees. The City’s court hearing page adds that once you have paid or entered a payment arrangement such as instalments, you can no longer request a court hearing.
How do I see my fine and the photos of my vehicle?
The City’s parking fine review page says the Parking Infringement Portal shows the details of your fine and any photos of your vehicle taken at the time of the offence. You need your infringement notice number and your vehicle registration number. ParkSafe fines, with infringement notices starting with 14, 15 or 16, cannot be viewed in the portal at this time. If you lose your fine and need the details, call 07 5667 5989 or visit a customer service centre.
What if I was not driving?
Only the registered owner can nominate another driver. The City says you can submit a statutory declaration to nominate the person who was driving, or to report that the vehicle was stolen or sold before the offence date. There are separate forms for vehicles registered to an individual and to a company or organisation.
Who can ask for a review, and when?
The City says it cannot review a parking fine if it has already been paid or if the payment due date has passed. The people who can apply are the registered owner or the driver at the time of the offence, a person acting on behalf of the registered owner with their consent, and a person declared as the nominated driver. You can apply if you feel the fine was an error or there were exceptional circumstances. The City asks you to use its checklist, which decides eligibility and lists the evidence you need.
What evidence does the City want?
The City says a review is assessed on the evidence you provide, and a request without enough evidence will be denied. A photo of the fine itself is not regarded as evidence. It lists these examples:
| Situation | Evidence the City lists |
|---|---|
| Serious medical circumstances | A letter from the attending doctor or hospital with the time and date matching the offence |
| Vehicle broke down | A tow truck receipt, RACQ receipt or mechanical report stating date and time |
| Parking meter not working | A written statement explaining your attempts to use other machines nearby and other payment methods such as coins, card or the EasyPark app |
| Disabled parking permit not displayed | A copy or photo of the valid permit and identification details. The fine can be withdrawn for a first offence only |
| Parking permit not displayed | A copy or photo of the valid permit. The fine can be withdrawn for a first offence only |
| Incorrect details on the fine | Proof of the incorrect details. The fine may be reissued with correct details |
| Sign missing, damaged or faded | A photo showing the sign and the surrounding area, to identify the location |
| Not in breach of the stated law | Photos and other information showing the offence did not occur |
| Vehicle not in the owner’s control | A statutory declaration naming the person responsible or, if the driver is unknown, a police report |
What reasons will the City not consider?
The City lists these as reasons it is unlikely to withdraw a fine: the fine has already been paid, the due date has passed, being unaware of the law or not seeing a sign, disagreeing with the law, running out of petrol, a delayed appointment, stopping for only a brief time in a restricted zone, and paying for time that exceeds the maximum allowable parking time. It adds that financial hardship is not a ground for withdrawal, though for fines over $200 you may apply to pay in instalments.
What happens after I ask for a review?
Your fine is placed on hold, and you do not need to pay while the City considers it. The City says it endeavours to consider reviews within 45 business days under its Penalty Infringement Notice Review Policy, and that you will get written notice of the decision. Its court hearing page gives the timeframe for a review as up to 45 days, so allow for both wordings. If the City upholds the fine, you can pay it or elect to have the case heard in the Magistrates Court.
How does a court hearing work?
The City’s court hearing page compares the two options:
| Parking fine review | Court hearing | |
|---|---|---|
| Times you can request it per fine | Once | Once |
| Who decides | City of Gold Coast | The Magistrate |
| Time to resolve | Up to 45 days | Up to 12 months |
| Possible extra costs | No | Yes |
A court hearing request must reach the City within 28 days of the infringement notice issue date or of the City’s last correspondence about the infringement, including after an unsuccessful review. Your fine is placed on hold and no payment is required until the court decides. If the magistrate finds you guilty, you may pay the fine plus the costs of the complaint and summons, an offender levy and other court costs, and the court may refer the fine to SPER. If you do not appear, the matter may be heard in your absence, and the City strongly recommends a review before a court request.
What about metered parking and parking rules?
The City’s fine page links to Local Law No. 2 (Regulated Parking) 2006. For how the City’s meters work, including faulty meters, see our guide to Gold Coast council parking meters. For other Gold Coast fines issued by the City, the City has a separate appeal page, and it says it does not withdraw infringement notices for reasons such as not seeing a sign.
More guides: Gold Coast parking guide
Sources
- City of Gold Coast — Parking fines (checked 18 October 2026)
- City of Gold Coast — Request a parking fine review
- City of Gold Coast — Request a court hearing
- City of Gold Coast — Appeal an infringement notice (other City fines)
Featured image: a parking ticket machine in Kings Park Road, West Perth, photographed in 2023 and not on the Gold Coast (photo: Orderinchaos / CC BY-SA 4.0) (text added)
OZ Local Updates is an independent local guide and is not affiliated with the City of Gold Coast or the State Penalties Enforcement Registry. This is a summary, not legal advice. Rules and deadlines can change; check the City’s pages and your fine before you act.